I called on Friday afternoon to get my brakes looked at and they made me appointment for Monday at 8:30 AM. I dropped my vehicle off at about 8 AM. They called me back about 10AM, told me what they found, and what needed to be done. They quoted their estimate for out the door and I gave the go ahead. Vehicle was done by about 2PM and I picked it up. Brakes were much improved. They were friendly, professional, reasonable, and I would recommend them.